Immediate Start
1 month ago
Skills Required
Confident Disciplined Trustworthy Excellent Communication Skill Persistent Goal DrivenJob Summary
Collection Officers are responsible for recovering loan payments from clients. This involves regular field visits, negotiation, and follow-up to ensure timely loan repayments and minimize portfolio at risk.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Visit defaulted clients at their addresses.
- Communicate tactfully to negotiate repayment plans.
- Issue reminders and warning notices as needed.
- Track repayments and report defaults or risks.
- Provide daily updates on recovery activities and field challenges.
- Educate clients on the consequences of defaulting.
- Support restructuring of loans where applicable (with approval).
- Maintain records of recovery efforts and signed agreements.
- Ensure all visits and conversations are logged professionally.
Requirements:
- Excellent communication skills
- Minimum of 2 years experience
- HND in any field of study
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