Job Summary
As a Cashier, you will be providing exceptional customer service and ensuring smooth operations at the point of sale. Your primary responsibilities will include conducting sales transactions, handling cash and electronic payments, assisting customers in finding and purchasing products and helping to sell products online, display
- Minimum Qualification: OND
- Experience Level: Internship & Graduate
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Provide friendly and professional customer service at all times online & offline.
- Greet customers, answer their questions and assist them with their purchases.
- Offer product suggestions and provide detailed information on product features and benefits online and offline
- Resolve customer complaints or concerns in a calm and efficient manner.
- Accurately process sales transactions using cash registers or electronic payment systems.
- Handle cash, credit, and debit card payments securely and in compliance with company policies.
- Scan and weigh products, input prices, and calculate discounts as applicable.
- Offer gift cards, loyalty programs, and promotional opportunities to customers.
- Maintain the accuracy of inventory by conducting regular stock checks and reporting discrepancies to supervisors.
- Stay up-to-date with product knowledge, including new arrivals, special promotions, and company policies.
- Assist customers with locating products of interest and provide accurate information regarding product availability.
- Proactively suggest and upsell related products to enhance the customer's shopping experience.
- Collate Products Register, and Database both online and offline
- Ensure that the checkout area is clean, organized, and properly stocked.
- Monitor and replenish supplies such as shopping bags, cash register rolls, and receipt paper.
- Collaborate with the store team to maintain overall store cleanliness and presentation.
- Adhere to all company policies, procedures, and safety guidelines.
- Follow cash handling procedures and maintain accuracy with cash reconciliation.
- Assist in preventing theft by maintaining awareness and reporting any suspicious activity to the appropriate personnel.
Requirements:
- Minimum academic qualification of a Bachelor's degree in any related discipline
- Minimum of 2 years of proven work experience
- Excellent interpersonal and people skills
- Proficiency in using collaboration and productivity tools
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