Area Manager

Responsibilities:

• Provide strategic direction and guidance to branch managers to achieve business objectives and targets.
• Monitor branch performance, including loan portfolio quality, customer satisfaction, and profitability.
• Develop and implement sales strategies to drive business growth and expand the customer base.
• Ensure compliance with regulatory requirements and internal policies and procedures.
• Conduct regular branch visits to assess operational efficiency, staff performance, and customer service standards.
• Foster a positive work environment, promote teamwork, and provide mentoring and coaching to branch staff.
• Collaborate with other departments, such as finance, risk, and marketing, to ensure smooth operations and effective product offerings.
• Stay updated on industry trends, market conditions, and competitive landscape to identify opportunities and mitigate risks.
• Prepare and present reports on branch performance, market insights, and recommendations for improvement to senior management.

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3-5 years of experience in the microfinance industry, with at least 2 years in a managerial role.
• Proven track record of achieving business targets and driving branch profitability.
• Strong knowledge of microfinance operations, including loan disbursement, recovery, and risk management.
• Excellent leadership skills, with the ability to motivate and inspire a team.
• Sound understanding of regulatory requirements and compliance in the microfinance sector.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to travel frequently within the designated area.