As an Account Management Executive at Warehouse24, you will be at the forefront of client relationships, focusing either on acquiring and managing corporate buyers or cultivating partnerships with sellers and merchants. Your role involves understanding the unique needs of your accounts, ensuring a positive experience, and fostering growth.
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 2 years
- Develop and implement strategies to attract new buyers, focusing on their unique procurement needs.
- Identify and target potential corporate buyers to expand the Warehouse24 customer base.
- Collaborate with marketing teams to create targeted campaigns for buyer acquisition.
- Conduct presentations and engage with corporate clients to showcase the advantages of using the Warehouse24 platform.
- Identify and prospect potential merchants to expand the Warehouse24 marketplace.
- Establish and nurture relationships with corporate buyers to enhance their procurement experience.
- Work closely with corporate clients to understand their unique requirements and tailor solutions accordingly.
- Serve as the primary point of contact for Corporate buyers and merchants, addressing inquiries, and ensuring a positive experience.
- identify upsell and cross-sell opportunities within corporate accounts.
- Develop account growth strategies to increase the value and volume of transactions with existing merchants.
- Proactively address any issues or concerns raised by merchants, ensuring high levels of satisfaction and retention.
- Generate regular reports on key account metrics and present insights to internal stakeholders.
- Minimum academic qualification of a Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in account management, preferably in an e-commerce or procurement environment.
- Strong relationship-building skills and the ability to communicate effectively with diverse stakeholders.
- Sales experience and a demonstrated ability to acquire and grow accounts.
- Exceptional organizational and time-management skills.
- Ability to work collaboratively in a cross-functional team environment.
- Strong negotiation and problem-solving skills.
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