Account Management Executive

Responsibilities:

• Develop and implement strategies to attract new buyers, focusing on their unique procurement needs.
• Identify and target potential corporate buyers to expand the Warehouse24 customer base.
  
• Collaborate with marketing teams to create targeted campaigns for buyer acquisition.
• Conduct presentations and engage with corporate clients to showcase the advantages of using the Warehouse24 platform.
• Identify and prospect potential merchants to expand the Warehouse24 marketplace.
• Establish and nurture relationships with corporate buyers to enhance their procurement experience.
• Work closely with corporate clients to understand their unique requirements and tailor solutions accordingly.
• Serve as the primary point of contact for Corporate buyers and merchants, addressing inquiries, and ensuring a positive experience.
• identify upsell and cross-sell opportunities within corporate accounts.
• Develop account growth strategies to increase the value and volume of transactions with existing merchants.
• Proactively address any issues or concerns raised by merchants, ensuring high levels of satisfaction and retention.
• Generate regular reports on key account metrics and present insights to internal stakeholders.

Requirements:

• Minimum academic qualification of a Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in account management, preferably in an e-commerce or procurement environment.
• Strong relationship-building skills and the ability to communicate effectively with diverse stakeholders.
• Sales experience and a demonstrated ability to acquire and grow accounts.
• Exceptional organizational and time-management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong negotiation and problem-solving skills.