Customer Service & Support Jobs in Nigeria
With 172 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
1159 Realty
Customer Service & Support
1 month ago
1159 Realty Nigeria Limited is looking to hire a Customer Service Officer to join our Customer Success Team in Ilorin.
1 month ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
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The Embroidery Hub
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
1 month ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 month ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 month ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 month ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Innara Consulting
Customer Service & Support
1 month ago
The Hotel Front Desk Officer is responsible for providing professional and welcoming front-desk services to guests, managing check-in and check-out procedures, handling reservations and guest inquiries, processing payments, and ensuring a smooth and positive guest experience throughout their stay.
Brain and Braces Limited
Customer Service & Support
1 month ago
We need a very thorough and experienced people manager who can manage the salon floor perfectly, ensure customer satisfaction and keep high salon standard
1 month ago
A Warehouse keeper manages inventory and oversees all operations in a storeroom or warehouse. They are responsible for tracking stock levels, receiving and shelving deliveries, preparing outgoing shipments, and ensuring the physical workspace remains safe, clean, and highly organized.
12inch baguette limited
Customer Service & Support
1 month ago
We are looking for a responsible and customer-focused Digital Order Coordinator to manage online food orders and communicate with customers through our website, WhatsApp and third party delivery platforms.
Evergreen Consumer Products
Customer Service & Support
1 month ago
The officer serve as the first point of contact for Evergreen Consumer Products Ltd., providing a professional and welcoming experience to visitors, customers, suppliers, business partners and employees. The officer will be responsible for managing the reception area, handling telephone calls and correspondence, attending to visitors and customers.
Recruitment Hub Ng
Customer Service & Support
1 month ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services.
Trionlife wellness international
Customer Service & Support
1 month ago
The Sales Representative is responsible for attending to all assigned customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.
BMValues Integrated Services Ltd
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
Ebutex Telecommunications Nig Ltd
Customer Service & Support
1 month ago
We are seeking to hire a Sales Representative to join our team.
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