Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
DexNova consulting limited
Customer Service & Support
3 weeks ago
The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures seamless deployment, maintenance, and performance of payment terminals while maintaining strong client relationships and supporting business growth within the assigned territory.
Letmoveit.ng
Customer Service & Support
3 weeks ago
We are looking for a Customer Success Representative who will serve as the main bridge between our company and our customers, ensuring that every client receives maximum value from our services. The ideal candidate will be passionate about building relationships, solving problems, and driving long-term customer satisfaction and retention.
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Pilla Technology
Customer Service & Support
3 weeks ago
We are in need of a Customer Experience Executive who will be responsible for managing clients from initial inquiry through property acquisition and post sale engagement. This role focuses majorly on Customer Relationship Management.
E-Hotels Transit Bnb Limited
Customer Service & Support
3 weeks ago
We are seeking a proactive and customer-focused Customer Service Officer with good technical knowledge to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product support, and assisting users with basic technical issues while ensuring excellent customer satisfaction.
3 weeks ago
We are seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for our organization. The ideal candidate will be responsible for welcoming visitors, handling inquiries, managing calls, and providing administrative support to ensure smooth daily operations.
R & R
Customer Service & Support
3 weeks ago
We are seeking a responsible and accountable Customer Service Representative that will attend to walk-in and online customers professionally.
Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
We are seeking a skilled and customer-focused Spa/Wellness Therapist to provide a range of therapeutic and beauty treatments to clients. The ideal candidate will ensure a relaxing and professional experience while promoting wellness services and maintaining high hygiene standards.
Lloyds Limited
Customer Service & Support
3 weeks ago
A confident, vibrant, smart, dynamic, and hard-working candidate who is very eloquent and fluent in both written and spoken English is urgently required to fill the vacant position of Customer Relationship Manager in the Abuja office of a medium and fast-growing company.
NJZC International Construction
Customer Service & Support
3 weeks ago
We are looking to hire an Exhibition Hall Guide to join our team
SKY FIRM TRAVELS
Customer Service & Support
3 weeks ago
Skyfirm Travels Limited is looking for an experienced Ticketing & Reservation Officer to handle end‑to‑end flight bookings, ticket issuance, reissues and customer support for our clients.
Financial Forensic Studies and Diagnostics
Customer Service & Support
4 weeks ago
We are seeking a proactive and results-driven Student Recruitment & Admissions Officer to support prospective students throughout their study abroad journey, from initial enquiry to enrolment.
AfriVA Hub
Customer Service & Support
4 weeks ago
Afri Med Connect is hiring healthcare professionals to work as Virtual Healthcare Administrators supporting US medical practices from our Ibadan office. We are currently recruiting healthcare-trained professionals to join our talent pool and support international healthcare providers virtually.
Homelight Properties Limited
Customer Service & Support
4 weeks ago
The Customer Service Officer will oversee all customer interactions in the branch, ensuring client satisfaction, timely resolution of complaints, smooth communication flow, and efficient service delivery.
R & R
Customer Service & Support
4 weeks ago
We are hiring a responsible, experienced, and responsive Customer Service Representative who will handle inquires, complaints, and customer requests.
R & R
Customer Service & Support
4 weeks ago
We are seeking and responsible and responsive Customer Service representative in our prestigious store, that will attend to walk-in customers and respond to inquiries professionally
VICTORIASID TRAVELS AND TOURS
Customer Service & Support
4 weeks ago
The Travel Consultant will be responsible for providing professional travel advisory services, managing flight bookings, visa processing, and travel arrangements for clients. The role involves delivering excellent customer service, ensuring compliance with travel regulations, and driving sales through tailored travel solutions.
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