Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
3 weeks ago
A Dispatch Driver is responsible for the safe and timely pickup and delivery of packages while ensuring excellent customer service. The role involves planning efficient routes, verifying deliveries, maintaining accurate records, and ensuring the assigned vehicle is clean, roadworthy, and operated in compliance with traffic regulations and company p
Ceptua International Limited
Customer Service & Support
3 weeks ago
We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services.
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Zig Career Solutions
Customer Service & Support
3 weeks ago
We're hiring a Customer Service & Dispute Resolution Manager to own the customer experience end-to-end - from day-to-day support to resolving escalations and disputes. You'll build the team, tools, and processes needed to deliver a fast, fair, and consistent experience as volume grows.
4 weeks ago
The Technician will work on Samsung Devices to repair and work as per the SOP.
Jedopab Consult Limited
Customer Service & Support
4 weeks ago
A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency.
O Soft Integrated Resources Limited
Customer Service & Support
4 weeks ago
We are seeking a friendly, professional, and solutions-oriented Customer Care Representative to join our team. In this role, you will serve as the primary point of contact for our customers, delivering exceptional support across phone, email, chat, and other channels.
Addoz Integrated Resources Limited
Customer Service & Support
4 weeks ago
Are you passionate about men's fashion, sales, and social media management? Do you have a flair for creating engaging content and growing brands on social media? If yes, we'd love to hear from you!
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 month ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
Ultraceeti Africa
Customer Service & Support
1 month ago
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
1 month ago
We are seeking an experienced and results-driven BPO Team Lead to lead a team of Customer Support Representatives. The successful candidate will be responsible for driving team performance, ensuring exceptional customer experiences, coaching agents, and meeting client service level expectations.
RightCom Technologies
Customer Service & Support
1 month ago
We are looking for a detail-oriented Customer Success Agent to support our clients' ComplianceReviews team. The Compliance Reviews team is responsible for reviewing businesses that are getting onboarded on or already operating to ensure they meet regulatory requirements and comply with our client's Acceptable Use Policy.
Cleroworks Technology Solutions
Customer Service & Support
1 month ago
A Customer Service Representative acts as the vital link between a company and its clients. Their ultimate goal is to ensure customer satisfaction, build brand loyalty, and deliver exceptional support. This is an on-site position with an office in Ijebu-Ode, Ogun State
17thlane Nigeria
Customer Service & Support
1 month ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
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