Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Vistawood Hotel And Leisure
Customer Service & Support
1 month ago
We seek to hire a suitable of candidate for this role
1 month ago
We are hiring a proactive, well-experienced, and eloquent Recovery officer who will work in our prestigious company, to follow up with clients on overdue payments through calls, messages, and emails.
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Capinta Consult Limited
Customer Service & Support
1 month ago
We’re hiring a Sales Representative to drive gym membership sales and build strong client relationships. You’ll handle inquiries, conduct tours, and turn prospects into active members while maintaining excellent customer service.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible customer service representative who will attend to customers via phone, email, social media, and walk-in inquiries
CoreHR Consulting
Customer Service & Support
1 month ago
A growing travel and tourism company in Lagos is looking for a Social Media Manager to lead its digital presence and drive client acquisition through online channels. This role covers content strategy, social media management, paid digital advertising, and basic content production.
Staffora Global
Customer Service & Support
1 month ago
Our client is looking for a Customer Service Officer to be the face and voice of their company. Your main job is handling customer enquiries, calls, and social media DMs while ensuring every guest leaves happy. You’ll also jump in to support the floor team during rush hours. Full drink-making training will be provided.
Fortune House Network Limited
Customer Service & Support
1 month ago
We’re looking for a strategic and detail-oriented User Operations Manager (sports betting)to analyze market trends and generate actionable insights within the sports betting industry. The ideal candidate should have hands-on knowledge of betting platforms, user behavior, promotions, and gaming operations across top betting brands.
StyledByLayo
Customer Service & Support
1 month ago
We are hiring a proactive and focused customer service officer with proven experience in the fashion and lifestyle industry to join our team (AllureBySBL) in Lagos. If you enjoy communicating clearly, solving problems, and making customers feel valued, we'd love to meet you. Proximity to Lekki and the ability to use social media tools are added ...
Dass Stores Venture
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
E-Hotels Transit Bnb Limited
Customer Service & Support
1 month ago
We are seeking a professional and friendly Receptionist to be the first point of contact for our organization. The ideal candidate will provide exceptional customer service by welcoming visitors, managing incoming communications, and supporting daily administrative operations. This role requires excellent communication skills, strong organizati ...
1 month ago
We are looking for an HMO receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.
1 month ago
We are looking for a talented and creative Female Hairstylist to join our team. The ideal candidate will be passionate about hair care and styling, with the ability to deliver exceptional services such as cutting, colouring, and treatments. She will consult with clients to understand their preferences, recommend suitable styles, and stay update ...
Today
Linderen
Customer Service & Support
Today
Hire Feed
Customer Service & Support
Today
Siemens Energy
Customer Service & Support
Yesterday
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