Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Irecharge Tech Innovations Ltd
Customer Service & Support
1 month ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
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Tecpoint Global Solutions Limited
Customer Service & Support
1 month ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
1 month ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
1 month ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
1 month ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
1 month ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
MeritAbode Nigeria Limited
Customer Service & Support
1 month ago
We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.
R & R
Customer Service & Support
1 month ago
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a creative and strategic Social Media Manager to lead the online presence of our gift brand. The ideal candidate will design and execute social media campaigns that drive brand awareness, engagement, and sales, while reflecting the unique personality of our brand.
Downtown Grill Nigeria
Customer Service & Support
1 month ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service by responding to inquiries, resolving complaints, processing orders, and ensuring a positive customer experience while support
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking to hire for the role of Sales Associate in a kid items store
R & R
Customer Service & Support
1 month ago
A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.
R & R
Customer Service & Support
1 month ago
A Customer Service Representative (Events) is the front-line point of contact for attendees, clients, or vendors before, during, and after an event handling inquiries, resolving issues on-site, and making sure guests have a smooth experience.
Royal Resource Management
Customer Service & Support
1 month ago
We are looking for a smart, energetic, and highly presentable Female Inspection Officer to join our growing real estate team in Abuja. This role is ideal for someone who enjoys meeting people, inspecting properties, creating engaging content, and supporting property sales. If you are confident, proactive, and love working both in the field a ...
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