Full time customer service & support Jobs in Nigeria
Full Time Customer Service & Support Jobs in Nigeria
In the realm of customer service & support full-time jobs, there are currently 157 available listings. The demand appears moderate, offering a range of opportunities for job seekers. Common roles within this sector include positions such as Customer Service Representative, Customer Service Officer, and Receptionist, which cater to the varied needs of different organisations.
Salary & Benefits
Salaries for customer service & support full-time positions include a range from the NGN 70,000 - 150,000 band to higher levels like NGN 250,000 - 400,000. Most positions sit within the NGN 70,000 - 150,000 band, which is typical for entry-level roles. However, senior roles in the field can reach up to NGN 250,000 - 400,000, providing substantial earning potential. Common benefits in these positions may include health insurance, paid time off, and opportunities for professional development.
Skills & Experience
A degree is the most common requirement for roles in customer service & support, with OND also accepted by many employers. Employers also look for candidates skilled in communication, problem-solving, and attention to detail, as these skills are crucial for effective customer interactions. Experience levels tend to vary, but many positions require 2 years, with some specifying the need for 1 year. The majority of listings are for entry level roles, offering a foothold for those entering the workforce.
Key Responsibilities & Tasks
Junior or entry-level roles in customer service & support typically involve responding to customer queries and inquiries, ensuring a satisfactory resolution to their issues. These roles often require skilled practitioners in effective communication and problem-solving. Senior roles may involve overseeing customer service teams, developing and implementing service procedures, and liaising with other departments to improve service delivery and efficiency. Such positions usually demand a higher level of expertise and responsibility.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (15% of listings), retail, fashion & FMCG (15%), and healthcare (11%). Notable employers in the field are R & R, Kenex Konsults International, and E-direct. Recruiting efforts are fairly diverse, with listings spread across various industries and several employers showing a significant level of hiring activity. This suggests a balanced demand across different sectors for customer service roles.
M.Green Ventures Limited
Customer Service & Support
1 month ago
We are looking for a professional and friendly Customer Service Representative to handle customer inquiries, provide product or service information, resolve complaints, and maintain positive customer relationships.
Tectainet Ltd
Customer Service & Support
1 month ago
This is a full-time, on-site Customer Service Representative role based in Lagos. The Customer Service Representative will respond to customer inquiries via phone, email, chat, and in person, providing clear, accurate, and timely information about Tectainet’s products and services. Responsibilities include resolving customer issues
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R & R
Customer Service & Support
1 month ago
We are hiring a dedicated, eloquent and professional customer service representative that will serve as the first point of contacts for clients, attendees and partners, before, during and after events
R & R
Customer Service & Support
1 month ago
We are seeking a responsible and eloquent Customer service representative that will respond promptly to online inquiries via WhatsApp, Instagram, and other platforms
Olorunishola & Co Limited
Customer Service & Support
1 month ago
Training Consultant responsibilities include identifying skills and knowledge gaps, developing instructional material and organizing learning activities. To be successful in this role, you should have experience with various training methods, including e-learning and coaching, and be able to keep trainees engaged with interactive sessions, like out
Jennys Glow Skincare Enterprise
Customer Service & Support
1 month ago
The Cashier is responsible for processing customer transactions accurately, handling payments, issuing receipts, and providing excellent customer service. The role also involves maintaining accurate sales records, balancing cash transactions, and ensuring a smooth and professional checkout experience for customers
Gradely.NG
Customer Service & Support
1 month ago
As a Customer Success Associate at Gradely, you will be the primary point of contact for our parents.
1 month ago
We are seeking a proactive and customer-focused Customer Service Agent to join our team. The ideal candidate should have 1–2 years of experience in customer support or customer service roles, with strong communication and problem-solving skills. Experience working in a betting or gaming company will be an added advantage.
1 month ago
Our client is looking for a reliable, sharp-eyed Clothes Sorter to join our laundry team here in Abraham Adesanya, Lekki. Because you are the very first person to handle the clothes when they come in, you are the gatekeeper of our quality.
Hire Express International Limited
Customer Service & Support
1 month ago
A real estate company is seeking a professional and customer-focused Customer Service Officer to handle enquiries and ensure an excellent customer experience.
1 month ago
The Front Desk Officer serves as the first point of contact for visitors, clients, and staff.
1 month ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
Surface Engineering Construction Limited
Customer Service & Support
1 month ago
We are hiring an HMO Customer Service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Capinta Consult Limited
Customer Service & Support
1 month ago
We’re looking for a Chat Moderator to manage text-based conversations with users in a professional and engaging manner. You’ll handle multiple chats at once, respond promptly, and ensure a positive user experience while following platform guidelines. The role requires discretion, strong written communication, and the ability to work
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a proactive and customer-focused Sales/Store Assistant to support daily store operations. The ideal candidate will be responsible for attending to walk-in customers, processing orders, and ensuring accurate sales records, while also coordinating dispatch for out-of-Lagos deliveries.
Vistawood Hotel And Leisure
Customer Service & Support
1 month ago
We seek to hire a suitable of candidate for this role
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