Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Queenest Recruitment & Support Agency
Customer Service & Support
1 month ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
Onpab Limited
Customer Service & Support
1 month ago
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
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R & R
Customer Service & Support
1 month ago
We are hiring a responsible, eloquent, and dedicated Customer Service Representative who will attend to walk-in and online customers professionally.
Jomav Homes
Customer Service & Support
1 month ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Jomav Homes
Customer Service & Support
1 month ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Skin Food Organic
Customer Service & Support
1 month ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
Irecharge Tech Innovations Ltd
Customer Service & Support
1 month ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
Irecharge Tech Innovations Ltd
Customer Service & Support
1 month ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
Tecpoint Global Solutions Limited
Customer Service & Support
1 month ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
1 month ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
1 month ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
1 month ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
1 month ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
MeritAbode Nigeria Limited
Customer Service & Support
1 month ago
We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.
R & R
Customer Service & Support
1 month ago
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
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