New
2 weeks ago
Sales & Customer Service Executive
Kiddies Friendly
Sales
Retail, Fashion & FMCG
NGN
75,000 - 150,000
Easy Apply
Skills Required
Customer Service Sales/Marketing Canva Social Media AI Tools AdminJob Summary
As our Sales & Customer Service Executive, you'll be the friendly voice and helpful guide for our customers, supporting their shopping journey from inquiry to purchase and beyond.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, WhatsApp, social media, and any other designated channel
- Provide product recommendations and close sales
- Process and follow up on orders
- Handle customer feedback and resolve issues promptly
- Maintain records of customer interactions and transactions
- Support marketing campaigns and promotions with customer engagement
- Collaborate with the Social Media Manager on content creation and customer-focused storytelling
Requirements:
- Excellent communication and interpersonal skills
- Strong sales and persuasion abilities
- Proactive and problem-solving mindset
- Tech-savvy and familiar with social media platforms
- Previous experience in sales or customer service
- Passion for children’s products and early childhood development is a bonus!
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