Customer Acquisition Support

Responsibilities:

• Identify and reach out to potential clients via freelancing, social media, and an email marketing platform.
• Research and qualify leads using CRM and lead-tracking tools.
• Create and manage outreach lists based on industry, region, and business type.
• Craft personalized outreach messages, proposals, and follow-up emails.
• Manage inbound messages and respond promptly to inquiries from all channels.
• Schedule discovery calls, demos, or consultations with interested prospects.
• Build and manage drip email sequences using tools like Mailchimp, HubSpot, Zoho, or Brevo to nurture cold and warm leads.
• Monitor open rates, click-throughs, and responses to improve campaign performance.
• Use social media channels to identify target businesses, engage decision-makers, and pitch services.
• Participate in relevant online communities (LinkedIn groups, marketing forums, Facebook groups) to generate leads organically.
• Manage and optimize Sellable Marketing’s profiles on freelancing platforms.
• Submit bids, follow up with prospects, and close deals for both internal and client projects.
• Maintain accurate records of all communications, leads, and deals in the CRM system.
• Prepare weekly reports on acquisition activities, conversion rates, and campaign performance.
• Work closely with the other departments to refine messaging and identify best-performing acquisition channels.
• Collaborate with the Tech & Automation Specialist to automate repetitive outreach processes and enhance lead-tracking systems.
• Suggest creative outreach strategies - such as webinars, partnerships, referral programs, and community engagement - to expand reach.

Requirements:

• Excellent written and verbal communication skills - not negotiable.
• Experience using freelancing and social media for prospecting and client engagement.
• Proficiency in CRM and email marketing tools (HubSpot, Zoho, Brevo, Mailchimp, etc.).
• Strong understanding of digital marketing, lead generation, and client conversion.
• Basic knowledge of social media advertising, graphics design, content writing, and analytics - an added advantage.
• Highly self-motivated, target-driven, results-oriented, and data-driven, with the ability to work independently in a remote setting.
•  Ability to manage multiple leads, deadlines, and communication channels simultaneously.
• A growth mindset. Always eager to test, learn, and optimize client acquisition strategies.