Learning and Development Officer

Responsibilities:

Needs Analysis and Assessment

• Partner with various departments and individuals to identify training needs through data analysis, interviews, surveys, and observation.
• Analyze skill gaps and performance data to determine training priorities and alignment with organizational goals.

Learning Program Design and Development

• Design and develop effective training programs incorporating diverse learning methodologies such as e-learning, blended learning, and instructor-led sessions.
• Create engaging and interactive learning materials, including presentations, activities, and online modules.
• Utilize adult learning principles and instructional design best practices to ensure efficient knowledge transfer and skill development.

Program Delivery and Facilitation

• Deliver a variety of training programs effectively, both online and in person, maintaining high levels of engagement and participation.
• Provide clear explanations, actively answer questions, and foster a positive learning environment.
• Use relevant technology tools to enhance the learning experience and facilitate collaboration.

Evaluation and Impact Measurement

• Develop and implement methods to assess the effectiveness of training programs, including pre- and post-training assessments, satisfaction surveys, and performance data analysis.
• Analyze data and present findings to stakeholders, demonstrating the return on investment (ROI) of learning initiatives.

Continuous Improvement and Innovation

• Stay up-to-date on the latest learning trends and technologies, exploring innovative approaches to employee development.
• Collaborate with stakeholders to continuously improve existing learning programs and develop new iitiatives.
• Contribute to the creation and maintenance of a comprehensive learning culture within the organization.

Develop Potential Strategies for Generating Income for the Department

• Research innovative revenue generation methods to enhance departmental income.
• Collaborate with team members to brainstorm and create strategic plans for increasing departmental revenue through various initiatives.

 Additional Duties

• Perform any other duties assigned by the Head of Department or required by other departments.
• Make at least one direct sale every quarter.
• Submit weekly reports to the line manager and copy the compliance manager.

Requirements:

• Minimum of 2 years of experience
• Minimum of a BSc.