Key Accounts Manager

Job Summary

As a key accounts manager you will be primarily responsible for developing and sustaining solid relationships with key clients that bring in the most income for the company.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Job Profile

As a Key Accounts Lead, a typical day might include the following:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Acquiring a thorough understanding of key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Manage relationships with key executives in the accounts
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
  • Ensure the correct products and services are delivered to customers in a timely manner

 

You’d be a good fit if you have:

  • A Bachelor's degree in Business Administration, Finance, Sales, or related field.
  • Proven experience in key account management
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skill
  • Ability in problem-solving and negotiation
  • Exceptional customer service skills.
  • Excellent communication skills.

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Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Lagos
| Full Time |
NGN Confidential
Anonymous Employer
Lagos
| Full Time |
NGN Confidential