Head of Operations

Responsibilities:

• Timely recording of daily transactions i.e. Liquidations and investment, Securities purchase/sale, across all portfolios on the Maturities Blotter and posting of same on the portfolio management system
• Ensuring the accuracy of trade and other financial products bookings, pricing and other deliverables
• Confirming post-settlement payments for all instruments.
• Maintain clear and accurate documentation for Treasury operations
• Liaise between departments to ensure the accuracy of all work flows
• Daily portfolio trade, cash and position reconciliations between internal records, administrator and the brokers for all product types
• Trouble shoot potential operational problems and resolve issues
• Daily call over of transactions initiated to ensure that all instructions initiated are executed.
• Reconciliation of all outstanding transactions
• Ensure retrieval of contract notes from counterparties on all completed transactions and accuracy of the parameters contained therein are as agreed
• Ensure that transactions are processed in strict adherence to agreed SLAs
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Makes major operational decisions within business plan.
• Owning operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.

Key Result Areas

Operational Efficiency:

• Accountable for execution of tactical business plans at operational level.
• Makes major operational decisions within business plan.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Ensures the effectiveness and appropriateness of operational processes

Vendor & Contract Management

• Manages the relationship between service providers and including negotiations, contractualization, service and support (SLAs).

Building Relationships:

• Builds relationships with peers and/or colleagues that impact across business areas.

Technical Consultation:

• Provides consultancy services where required.

IT Service Delivery Management:

• Oversees the functional unit and is accountable for the efficient operation of the area.
• Ensures continuous service and systems security.
• Responsible for aligning technology and technology support to business needs.
• Responsible for infrastructure management in area of responsibility.

Requirements:

• Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Engineering, Accounting from accredited institutions 
• 3 - 5 years first-line treasury management experience.