Front Desk Officer
Job summary
The Front Desk Officer is responsible for managing the reception area and serving as the first point of contact for visitors and clients. This role involves welcoming guests, handling inquiries, managing calls, and providing administrative support to ensure smooth daily operations.
Job descriptions & requirements
Responsibilities:
- Greet and attend to visitors in a friendly and professional manner
- Answer, screen, and forward incoming phone calls
- Respond to emails and customer inquiries
- Manage appointments and meeting schedules
- Maintain records, files, and office supplies
- Receive and distribute mail and deliveries
- Support administrative and clerical tasks
Requirements:
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Good customer service skills
- Basic computer knowledge (MS Office, email management)
- Professional appearance and attitude
- Previous experience in a similar role is an advantage
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