Female Retail Sales Associate

Responsibilities:

Customer Service & Sales Support 

• Greet customers warmly and create a friendly, engaging shopping experience. 
• Assist customers in selecting gifts, décor, kitchenware, kids’ items, and specialty products. 
• Provide product knowledge, recommendations, and creative gift ideas. 
• Curate thoughtful gift combinations based on occasion and customer preference. 
• Wrap gifts neatly and beautifully using wrapping paper. 
• Process transactions accurately using the POS system. 
• Handle customer concerns politely and professionally. 
• Always maintain a positive brand image.

Store Operations 

• Open and/or close the store according to established procedures. 
• Maintain cleanliness and organization across displays, shelves, counters, and stock areas. 
• Restock merchandise regularly and ensure products are properly tagged and priced. 
• Assist with receiving shipments, unpacking goods, and organizing the stockroom. 
• Support general store upkeep and smooth daily operations. 

Visual Merchandising 

• Help create attractive, on-brand product displays that align with store themes. 
• Refresh merchandising layouts as inventory or seasonal themes change. 
• Ensure shelves and display tables are neat, visually appealing, and fully stocked. 
• Assist in styling products for in-store presentation and marketing content. 

Inventory Management 

• Conduct inventory counts and help monitor product levels. 
• Report low-stock items, fast-moving products, and customer requests to the Supervisor. 
• Track new arrivals and support accurate inventory documentation. 

Teamwork & Communication 

• Work collaboratively with fellow team members and management. 
• Communicate customer feedback, issues, or store needs clearly and promptly. 
• Support a positive, healthy team environment. 

Digital & Instagram Responsibilities 

• Assist with capturing product photos/videos for Instagram and other digital platforms 
• Prepare products for content creation, cleaning, arranging, and styling items. 
• Reply to simple online inquiries or comments when requested. 
• Notify the marketing team of new arrivals or content opportunities. 
• Support online visibility and engagement, resulting in increased sales. 

Requirements:

• OND, HND, or a bachelor's degree in a relevant field. 
• Minimum of 2 years of retail sales experience, preferably in a gift, décor, or home store. 
• Completed customer service training. 
• Friendly, positive attitude with strong communication skills. 
• Ability to curate gifts and wrap items neatly. 
• Comfort using a POS system (training provided). 
• Ability to multitask and stay organized in a fast-paced environment. 
• Strong attention to detail and good merchandising skills. 
• Ability to stand for extended periods and lift up to 30 lbs. 
• Must be customer-oriented, professional, and eager to learn. 
• Reliable and punctual 
• Creative eye for displays and gift ideas 
• Detail-oriented and organized 
• Customer-focused and solution-oriented 
• Friendly, confident, and approachable 
• Team player with a willingness to learn 
• Pro-activeness and ability to think outside the box 
• Show respect by communicating politely, valuing others, and maintaining professionalism at all times 

 Salary: N100,000 

Schedule:

• 4 days per week (9:00 AM – 6:00 PM) 
• 2 compulsory Sundays