Direct Sales Agent

Responsibilities:

• Maintain a good understanding of the company’s products and services to ensure clear and detailed presentation of product features and benefits to both existing and prospective customers.
• Actively conduct field visits to target customers, prepare visit reports, and submit them to the Line Manager as required.
• Develop and implement coordinated strategies for cluster market penetration to generate sales leads, promote the company’s products, and achieve set sales targets.
• Reach out to potential customers through cold calling and other approved sales methods.
• Meet and exceed weekly, monthly, and annual sales quotas.
• Provide a weekly written report to the Sales Manager via email, detailing sales activities, including the number of units sold.
• Maintain accurate records of meetings, presentations, sales activities, and time spent on work-related engagements.
• Promptly communicate any conflicts, concerns, or customer complaints encountered during sales operations to the Line Manager.
• Maintain regular communication with the company via phone calls, SMS, or WhatsApp to discuss sales activities within the assigned territory.
•  Refrain from appointing other representatives, soliciting customers independently for personal benefit, or transferring company accounts to third parties during or after the contract period.
• Accurately represent the company and its services, clearly explaining product offerings and demonstrating their benefits to clients.
• Carry out sales activities strictly within the assigned geographical area, targeting clients as directed by the company.

Requirements:

• B.Sc. degree in Marketing, Business Administration, Finance or any business-related field.  
• Minimum of 2–3 years’ experience in Direct Sales Marketing, field marketing, Business Development, and Client Relationship Management, preferably within a FinTech, cross-border FinTech, or payment systems environment.
• Knowledge of bank operations, products and regulations.
• Result-oriented with a drive to meet set targets.
• Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales.
• Strong networking and interpersonal skills.
• Excellent negotiation, persuasion and selling skills.
• Ability to work independently and meet sales targets in a result-oriented industry.
• Excellent verbal communication and interpersonal skills.
• Excellent organisational and time management skills.
• Knowledge of customer acquisition and retention strategies.
• An effective team player with strong work ethics and a positive attitude.
• Have good analytical and numerical skills.
• Excellent customer service skills and professional network. 
• Proficiency with CRM software and working knowledge of Microsoft Office.
  
• Ability to work without supervision and to meet tight deadlines.