Job Summary
The Club Manager oversees daily operations, staff performance, and member satisfaction. They ensure smooth service delivery, manage budgets, maintain facilities, and promote a welcoming atmosphere. The role requires strong leadership, communication, and organizational skills to drive efficiency and uphold club standards.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
- Provide supervision to all club staff.
- Setting goals for improving business and actualizing them.
- Improving club strategy and creating ways to increase revenue.
- Dealing promptly with all grievances from both customers and staff.
- Issuing verbal warnings and executing all disciplinary actions as signed off by HR.
- Supervisory role and ensuring all aspects of the club are running well, also exceeding monthly revenue targets.
- Ensuring that all equipment and facilities are functioning optimally.
- OND, HND, or BSC in Business Management or a related field.
- Minimum of 2 years' experience as a lounge/club manager with reference to numbers/growth index.
- Excellent managerial, leadership, and communication skills.
- Savvy personnel with strong interactive, convincing, and interpersonal skills.
- Willingness to work overtime as required.
- Ability to work and achieve results independently without constant supervision.
- Ability to multitask and work under pressure while remaining calm and professional.
- Ability to study the market and implement business growth strategies.
- Affiliation with people or brands in the entertainment, lifestyle and hospitality sector is an added advantage
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