New

Client Engagement Officer

Job Summary

Our client is a fashion retail company.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Requirements

  • Excellent spoken and written communication skills
  • Ability to respond to phone calls,  dms and deal with customer complaints or enquiries including Weekends
  • Strong use of social media especially (Instagram and WhatsApp )and photo editing apps(canva).Able to create captions and content daily (minimum of 2) to drive engagement on the page
  • Create and maintain a proactive relationship with our clients.
  • Work proactively to determine and propose our marketing needs.
  • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
  • Monitor, measure and manage our brand equity/strength.
  • Champion/drive initiatives that support the delivery of the brand promise.
  • Grow brand revenue by meeting the set target.
  • Respond to DMs, emails, WhatsApp messages as regards enquiries and complaints.
  • Vendor engagement and management
  • Work with the COO in creating an overall Marketing Strategy for the business; creating presentations as well as writing proposals and customer engagement strategies.
  • Responsible for staying informed on activities that are being performed on our accounts and ensure ALL important documentation/deliverables align with the overall strategy
  • Prepare weekly reports and month-end overviews of our current activities, and monthly revenue forecasts, plus plans for future business development.
  • Fill customer service call records.
  • Must be able to use excel and word very well.
  • Must live on the island.
  • Must read and write properly.

Salary

  • 60k.

Educational Qualification

  • HND/B.SC.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Lagos
| Full Time |
NGN Confidential
1mo
Lagos
| Full Time |
NGN Confidential
1mo
Lagos
| Full Time |
NGN Less than 75,000
1mo
Lagos
| Full Time |
NGN 75,000 - 150,000
1mo