Job Summary

We are looking for an experienced, self-motivated “intraprenuerial” Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. The Chief Operating Officer (COO) is a member of senior leadership and is responsible for the strategic management of the company holdings. In this role, the COO will supervise the General Managers (or Vice Presidents) for Sales & Lettings, Franchise Sales, Education and Development as well as Property Development and Facilities Management. Additional responsibilities include communicating with stakeholders, generating thought leadership and reflecting such across the spectrum, representing the company at events and general strategic input.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 11 years

Job Description/Requirements

  • The COO will demonstrate a high level of property development and management expertise, sales finesse, analytical ability, financial acumen, personal energy, ability to multi-task and deal with stress, and further demonstrate superb communication skills with an outgoing personality where the incumbent can successfully interface with all types of people. Build networks, collaborate and solve problems.
  • Lead, motivate, innovate, write, empower, and engage with staff, lenders, investors, resident services providers, housing agencies on a local, state and federal level, as well as other third parties. 
  • Works under the general supervision of the Chief Executive Officer who outlines general policy.
  • Performs regular duties both under the direction of the Chief Executive Officer and independently using own technical knowledge and judgment.
  • Alerts supervisor to serious problems of non-compliance and policy issues or staff issues. Work is reviewed through regular meetings, records and public feedback.

Responsibilities:

  • Design and implement business strategies, plans and procedures
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the CEO in all matters of importance
  • Assist CEO in fundraising ventures
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors

Requirements:

  • 15+ years of experience at senior level in the Real Estate/Construction industry.
  • Ideally some technical certification within the industry – Estate Management, Civil Engineering, Architecture, Quantity Surveying or Construction Management.
  • Working knowledge of data analysis and performance/operation metrics
  • Working knowledge of IT/Business infrastructure and MS Office
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving

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