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2 weeks ago

Job Summary

Folixx Hospitality, Lagos, needs an ambitious and energetic Business Manager to help design and implement business strategies to promote the attainment of our goal. (S)he will be at the front of our Lounge Business Unit. The goal is to drive sustainable financial growth through this role.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

Responsibilities:

  • Coordinating and overseeing daily restaurant management operations
  • Motivate staff to provide excellent customer service and treat all staff matters
  • Control operational costs and identify measures to cut waste
  • Maintaining the restaurant’s revenue, profitability, and quality goals
  • Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction and regularly review product quality
  • Respond efficiently and accurately to customer complaints
  • Ensure the availability of all items in the restaurant
  • Assessing and improving profitability, profit, and loss marginalization
  • Conversant with market price, manage operating costs in accordance with budgets
  • Ensure compliance with sanitation and food safety regulations
  • Manage the restaurant’s good image and suggest ways to improve it
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
  • Any other duties assigned by Management.


Requirements:

  • Minimum of 3 years of experience
  • Academic qualification of a BSc in Business Administration, Accounting, Sales, or relevant numeric disciplines/fields.
  • Proven working experience at a Management level in the Hospitality industry is an added advantage
  • Proven sales track record
  • Proficiency in the usage of Microsoft Office tools.
  • Proficiency in English
  • Market knowledge
  • Excellent written and spoken communication skills
  • Great negotiation skills
  • Ability to build rapport/interpersonal skills
  • Time management and planning skills

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