Assistant Garden Manager

Responsibilities:

• Assist in the supervision and management of the garden center.
• Act as the first point of call when a customer visits the garden center to make enquiries or purchases.
• Responsible for following up on customers requests for plants, tools, or pots.
• Accountable for plants, tools, and accessories in the garden center.
• Assist in managing all vendors and service providers.
• Carry out other tasks and duties as assigned.
• Responsible for documenting and communicating customer requests with the team.
• Assist in overseeing the propagation and pot production operations.
• Assist in the planning for production and costing.
• Responsible for all inventory.
• Assist the accounts department in maintaining inventory and stock taking.
• Assist in the management of suppliers.
• Assist with landscaping projects.
• Social media posting and analytics as assigned by the MD of the business.

Requirements:

• BSc Degree in horticulture or a similar course of study
• Minimum of 3 years of experience
• Good written and verbal communication skills
• Can work to a high level unsupervised
• Intermediate level in the use of the Microsoft Office Suite
• Highly accurate record-keeping skills
• Strong team player with intermediate customer relationship management skills