Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Boston Hills Resort and Hotel
Customer Service & Support
2 weeks ago
We are looking for a professional receptionist who will be the first point of contact for our guests.
2 weeks ago
Tempho Luxe is hiring a Head of Growth to scale our rent-guaranteed rental marketplace. We're looking for a data-driven growth operator with experience in paid acquisition, funnel optimization, CRO, and lifecycle marketing who can drive measurable growth and own key
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PB & Partners Nig Limited
Customer Service & Support
2 weeks ago
PB & Partners Limited supports a fast-growing UK cleaning services company and is seeking a Remote Operations & Customer Experience Specialist. The role involves managing customer communications, coordinating cleaning teams across UK, maintaining service quality, resolving issues, and ensuring smooth day-to-day operations.
E-Hotels Transit Bnb Limited
Customer Service & Support
2 weeks ago
The Laundry Attendant will be responsible for washing, drying, ironing, folding, and properly handling linens, uniforms, and guest clothing while maintaining high standards of cleanliness and hygiene.
Bar Exams Mind Preparatory Ltd
Customer Service & Support
2 weeks ago
We are looking for a goal oriented as a customer support officer to join our team, he/she will serve as the first point of contact for clients, visitors, and partners of the organisation. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, and ensuring a positive experience for all customers.
Staffify Outsourcing Limited
Customer Service & Support
2 weeks ago
The Customer Service Manager is responsible for developing and implementing customer service strategies that enhance customer satisfaction, loyalty, and retention. The role oversees the Customer Service Team, ensures efficient handling of customer enquiries and complaints, establishes service standards, and drives continuous improvement.
The Grid Restaurant and Winery
Customer Service & Support
2 weeks ago
The Guest Experience & Learning Manager will be responsible for designing, implementing, and maintaining exceptional service standards across all brands within Great Hospitality Group. This individual will drive customer service excellence, develop training programmes, elevate menu knowledge among staff, and curate memorable guest experiences.
The Acclivial Travellers Escapade Limited (TAT Agency Limited))
Customer Service & Support
2 weeks ago
As a Graduate Trainee in TAT Agency, you will participate in a structured training and development program designed to build a strong foundation in the travel and tourism industry. You will receive hands-on training and practical exposure in one of the company's core business units: Visa Processing, School Services (Study Abroad), or Vacation.
Kenex Konsults International
Customer Service & Support
2 weeks ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as the primary point of contact for customers.
Capinta Consult Limited
Customer Service & Support
3 weeks ago
We need a smart, presentable Receptionist to manage front desk operations and deliver excellent customer service at a busy gym.
3 weeks ago
The idea candidate will be required to market the company's insurance ERP to clients, collaborate and provide software training and timely responses to inquiries as well as identify clients software challenges.
3 weeks ago
We are a reputable company committed to providing excellent service and maintaining a clean, safe, and comfortable environment for our clients and guests. We are currently seeking a diligent and detail-oriented Housekeeping Officer to join our team.
C&I Global Limited
Customer Service & Support
3 weeks ago
We seek to hire a suitable candidate for this role
Divine Services
Customer Service & Support
3 weeks ago
As a customer support officer, he/she serves as the first point of contact for clients, visitors, and partners of Divine Services. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, maintaining accurate records, and ensuring a positive experience for all customers.
Permanent Capital Ventures Limited
Customer Service & Support
3 weeks ago
We are a fast-growing tech start-up. We build smart, intuitive solutions for our users, and we believe that exceptional technology deserves equally exceptional support. As we scale, we are looking for high-energy, articulate, and tech-savvy NYSC Corps Members to join our Customer Success team.
R & R
Customer Service & Support
3 weeks ago
We are hiring a responsible, accountable and eloquent Customer Service Representative that will handle inquiries, complaints and customers’ requests.
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