Customer Service & Support Jobs in Nigeria
With 172 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Swift Consulting
Customer Service & Support
3 weeks ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer to join our client’s IT firm. The successful candidate will handle customer inquiries, resolve complaints, provide information about the company’s products and services, and ensure a positive customer experience.
Perona Beauty
Customer Service & Support
3 weeks ago
The ideal candidiate is responsible for supervising the sales team and ensure that customers inquiries and complaints are professionally handles with quick resolution.
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Estrada International Staffing Solutions
Customer Service & Support
3 weeks ago
Our client is a life insurance company focused on delivering quality service and building lasting relationships with its customers. The organization is seeking a customer focused leader who can manage the customer service function while supporting business growth, service quality and team performance.
Primote Africa
Customer Service & Support
3 weeks ago
The Client Service Executive will serve as a key point of contact between the company, clients, field teams, and internal departments. The role involves communicating with clients, understanding their requirements, providing updates, responding to enquiries, coordinating requests, and ensuring clients receive excellent service throughout a pro ...
Eco Homes Solutions Nigeria
Customer Service & Support
3 weeks ago
Provide accurate interpretation between Chinese and English during meetings, site activities, business discussions, and daily operations.
Jidaytech Solar Services Ltd
Customer Service & Support
3 weeks ago
A Sales Manager is a professional who is responsible for the success of their company’s sales department. They set goals for their team and produce monthly forecasting reports to see how well they’re doing in achieving those targets and budgets based on what’s happening with revenue streams so that everything runs smoothly from month to month.
Soillight
Customer Service & Support
3 weeks ago
The Customer Care Representative will serve as a key point of contact for customers, responding to enquiries, resolving complaints, providing accurate information, and ensuring customers receive timely and professional support.
Trendora Travel Agency
Customer Service & Support
3 weeks ago
A Gift Aesthetic Company operating within the Wuse 2 Axis of Abuja is sourcing a Sales Representative (Intern) on a Part-time Basis.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels
Raphael Group
Customer Service & Support
3 weeks ago
We are seeking a proactive, research-driven, and results-oriented Lead Generation Specialist to identify, attract, qualify, and develop potential clients and business opportunities for a growing real estate business.
Raphael Group
Customer Service & Support
3 weeks ago
We are seeking a confident, persuasive, and results-driven Cold Caller / Appointment Setter to generate new business opportunities through outbound calls, prospecting, and consistent follow-up for a real estate business.
Baams Creatives Ltd
Customer Service & Support
3 weeks ago
We are looking for a smart, customer-focused and sales-driven NYSC Corps Member to join our team as a Customer & Sales Representative. The candidate will be responsible for attending to customer enquiries, converting inquiries into sales, following up with prospective customers, maintaining accurate customer & sales records, and support operations
3 weeks ago
We seek to hire a suitable candidate for this role.
Luminate Zone Consulting
Customer Service & Support
3 weeks ago
Our client is seeking to hire a Import & Customer Service Executive to manage freight quotation requests, provide timely and accurate pricing, support customer enquiries, and coordinate with carriers, agents, and internal teams to ensure a smooth process from quotation to shipment execution.
Genuine Media Limited
Customer Service & Support
3 weeks ago
Genuine Media Limited is seeking a Customer Service Representative to manage customer enquiries, complaints, account issues, and platform support across WhatsApp, Telegram, email, and social media. The ideal candidate must be professional, responsive, solution oriented, and available for full time onsite work in Abuja.
3 weeks ago
This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.
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