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Digital Business & Community Engagement Specialist

Acee Consulting

Customer Service & Support

Today
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Job summary

Acee Consulting is looking for a proactive, creative, and digitally savvy professional who thrives at the intersection of digital business, content, and community engagement. Working closely with the Founder and Financial & Business Coach, you will play a key role in bringing ideas to life, growing our digital presence supporting online community.

Min Qualification: Diploma Experience Level: Mid level Experience Length: 3 years Language Requirement: English Work Type: Part Time Working Hours: Rotating Schedule Applicant Location: Remote

Job descriptions & requirements

Responsibilities:

Digital Marketing & Social Media:

  • Schedule and publish content across Instagram, Facebook, LinkedIn, and other platforms.
  • Create and organize content calendars.
  • Repurpose content into posts, carousels, reels, stories, and short-form videos.
  • Write engaging captions and monitor audience engagement.
  • Track performance and identify opportunities for growth.


Meta Advertising:

  • Support the setup and management of Facebook/Meta advertising campaigns.
  • Create and test ad variations.
  • Monitor campaign performance and track leads.
  • Support promotions for webinars, courses, coaching programs, events, and digital products.


Community & Customer Support:

  • Support and manage online communities, including Skool.
  • Welcome and onboard members.
  • Encourage engagement and organize posts, resources, challenges, and events.
  • Respond to routine customer and member inquiries.
  • Support member retention and community growth.


Graphic & Video Content:

  • Create professional branded graphics using Canva
  • Design promotional materials for programs, events, webinars, and digital products.
  • Edit short-form videos and reels using CapCut, InShot, or similar tools.


Business & Event Support:

  • Organize files, trackers, customer information, and business records.
  • Assist with scheduling, webinars, registrations, and follow-ups.
  • Support basic administrative and bookkeeping tasks, including QuickBooks Online where applicable.\
  • Assist with financial education programs, workshops, masterclasses, and community events.


Requirements:

  • Strong social media and content creation skills.
  • Experience with Facebook/Meta Ads.
  • Experience managing online communities; Skool experience is an advantage.
  • Strong Canva and basic video editing skills.
  • Excellent communication and customer service skills.
  • Strong organization, attention to detail, and time-management abilities.
  • Ability to work independently and meet deadlines.
  • A proactive, creative, and problem-solving mindset.

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