Digital Business & Community Engagement Specialist
Job summary
Acee Consulting is looking for a proactive, creative, and digitally savvy professional who thrives at the intersection of digital business, content, and community engagement. Working closely with the Founder and Financial & Business Coach, you will play a key role in bringing ideas to life, growing our digital presence supporting online community.
Job descriptions & requirements
Responsibilities:
Digital Marketing & Social Media:
- Schedule and publish content across Instagram, Facebook, LinkedIn, and other platforms.
- Create and organize content calendars.
- Repurpose content into posts, carousels, reels, stories, and short-form videos.
- Write engaging captions and monitor audience engagement.
- Track performance and identify opportunities for growth.
Meta Advertising:
- Support the setup and management of Facebook/Meta advertising campaigns.
- Create and test ad variations.
- Monitor campaign performance and track leads.
- Support promotions for webinars, courses, coaching programs, events, and digital products.
Community & Customer Support:
- Support and manage online communities, including Skool.
- Welcome and onboard members.
- Encourage engagement and organize posts, resources, challenges, and events.
- Respond to routine customer and member inquiries.
- Support member retention and community growth.
Graphic & Video Content:
- Create professional branded graphics using Canva
- Design promotional materials for programs, events, webinars, and digital products.
- Edit short-form videos and reels using CapCut, InShot, or similar tools.
Business & Event Support:
- Organize files, trackers, customer information, and business records.
- Assist with scheduling, webinars, registrations, and follow-ups.
- Support basic administrative and bookkeeping tasks, including QuickBooks Online where applicable.\
- Assist with financial education programs, workshops, masterclasses, and community events.
Requirements:
- Strong social media and content creation skills.
- Experience with Facebook/Meta Ads.
- Experience managing online communities; Skool experience is an advantage.
- Strong Canva and basic video editing skills.
- Excellent communication and customer service skills.
- Strong organization, attention to detail, and time-management abilities.
- Ability to work independently and meet deadlines.
- A proactive, creative, and problem-solving mindset.
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