Processing & Compliance Officer
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Job summary
Kelpat Consulting Limited is seeking a responsible, organised and detail-oriented individual to join our Port Harcourt office as a Processing & Compliance Officer. The successful candidate will be responsible for managing customer job orders, ensuring proper documentation and compliance, coordinating job processing and ensuring timely delivery.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Receive, record and manage customer job orders.
- Review customer documents and ensure completeness and accuracy.
- Check compliance requirements for CAC registrations and other corporate services.\
- Identify missing information and communicate with customers to obtain necessary details.
- Confirm customer payments and maintain accurate payment records.
- Forward complete job orders to the Operations Department for processing.
- Monitor the progress of jobs and follow up on pending registrations
- Ensure completed jobs are properly checked and delivered to customers.
- Maintain accurate records of pending, ongoing and completed jobs.
- Prepare daily and weekly reports on job processing activities.
- Handle customer information and company records confidentially.
Requirements:
- Minimum of SSCE
- Good computer skills, especially Microsoft Excel, Google Sheets, and email.
- Good communication and customer service skills.
- Strong attention to detail and ability to follow procedures.
- Ability to multitask, organise work and meet deadlines.
- Honesty, accountability and willingness to learn.
- Previous experience in administration, customer service, documentation or corporate registration is an advantage.
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