Customer Service & Support Jobs in Nigeria

The Client Retention & Engagement Specialist is responsible for nurturing relationships with existing and past clients through structured follow-up communication. This role focuses on calling and messaging clients to: Check on their progress after services, Remind them of recommended follow-up appointments, Re-engage inactive clients, Gather fe ...

The Client Experience Lead/Manager oversees the full client journey, ensuring seamless communication, excellent service standards responsible for providing excellent customer service, managing client inquiries, booking appointments, and ensuring a smooth customer experience from entry to exit. This role is the heartbeat of customer interacti ...

Responsible for assisting customers, promoting products, and delivering excellent customer service to support sales goals.

We are looking for motivated Sales Attendants to support store operations, assist customers, and ensure product displays and aisles are always well-organized.

Customer Service Personnel is responsible for assisting customers by providing information, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role focuses on supporting customers through face-to-face interactions, phone calls, messages, or online platforms while maintaining professionalism

We are looking to hire a Customer Service Representative’s whose primary duty is to deliver great customer service. They often have the following customer service responsibilities:

We are seeking a friendly and customer-focused Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.

The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving inquiries, and ensuring a positive customer experience. The role involves handling calls, messages, and complaints professionally while maintaining accurate records and delivering excellent service.

The Client and Operations Analyst will support the company’s operations by assisting with digital marketing activities, client relationship management, business operations, and basic business development support. The ideal candidate is proactive, detail-oriented, tech-savvy, and eager to learn. This role requires working closely with the CEO

The Sales Representative is responsible for delivering excellent customer service, driving sales, and maintaining an organized, welcoming store environment. This role supports the overall success of the store by helping customers find the right products, providing product knowledge, and ensuring a positive shopping experience.

The E-Commerce Associate will be responsible for supporting day-to-day online store operations, ensuring a seamless shopping experience for our customers. This includes product listings, order processing, inventory monitoring, customer support, and assisting with digital marketing activities.

We’re Looking for a certified and experienced Aesthetic & Beauty Therapist to join our spa. The ideal candidate must be skilled in facials, massages, body treatments, peels, waxing, manicures/pedicures, and other non-invasive aesthetic procedures. Strong client service, good communication, and professionalism are essential

As a Customer Service Representative, you will be responsible for delivering exceptional client care throughout the customer journey in-store. You will focus on managing inquiries, resolving service concerns, ensuring follow-up after treatments, and supporting client loyalty initiatives. This role emphasises client relationship management, prob ...

You’ll be the friendly first contact for customers—replying to messages and calls across Instagram/Facebook/TikTok, WhatsApp, SMS, and phone. You’ll process orders, answer questions, resolve complaints, and handle returns/exchanges while keeping customers updated.

You’ll be the friendly first contact for customers, replying to messages and calls across Instagram/Facebook/TikTok, WhatsApp, SMS, and phone. You’ll process orders, answer questions, resolve complaints, and handle returns/exchanges while keeping customers updated. This role is for fresh Graduates or early career candidates looking for an oppor ...

We’re looking for a proactive, organized, and people-focused Customer Service Agent to join our growing retail team. The ideal candidate will handle customer inquiries and complaints, manage online and phone orders, and coordinate deliveries within Lagos and across Nigeria.