Immediate Start
New
3 days ago
Customer Service Representative
Synergy Aesthetic Group
Customer Service & Support
Retail, Fashion & FMCG
NGN
150,000 - 250,000
Easy Apply
Job Summary
The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving inquiries, and ensuring a positive customer experience. The role involves handling calls, messages, and complaints professionally while maintaining accurate records and delivering excellent service.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, email, and social media.
- Provide accurate information about products, services, and policies.
- Resolve complaints and escalate complex issues to the appropriate department.
- Maintain updated customer records and document interactions.
- Follow up on customer concerns to ensure satisfactory resolution.
- Support the sales and operations team with customer-related tasks.
- Ensure high levels of professionalism and customer satisfaction.
Requirements:
- OND / HND / B.Sc in any relevant field.
- Strong communication and interpersonal skills.
- Ability to handle pressure and multitask.
- Basic computer skills (MS Office, CRM tools is an added advantage).
- Good command of English and a customer-friendly attitude.
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
