Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Pixels Digital Systems Limited
Customer Service & Support
1 month ago
Client Experience Executive is responsible for managing client relationships, ensuring client satisfaction, and acting as a liaison between clients and the company. They handle inquiries, provide support, resolve issues, and identify opportunities for growth and improvement.
File Solutions Limited
Customer Service & Support
1 month ago
The customer support representative will serve as the first point of contact for customers, handling inquiries, transaction complaints, account issues and providing excellent support across all communication channels.
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Recruitment Hub Ng
Customer Service & Support
1 month ago
We are seeking a motivated and results-driven Sales Representative to join our team. The ideal candidate will be responsible for driving sales, building strong client relationships, and achieving revenue targets. This role requires excellent communication skills, a proactive attitude, and the ability to thrive in a competitive market.
R & R
Customer Service & Support
1 month ago
We are seeking a responsible, accountable and professional Customer Service Representative that will attend to client inquires regarding event planning, bookings, and services via walk-in, phone, email, and social media.
R & R
Customer Service & Support
1 month ago
We are hiring a professional, dedicated and responsible Customer Service Representative in our prestigious company who will attend to walk-in client inquiries regarding event planning, bookings and services via walk-in, phone, email, and social media.
FactBase Consulting Limited
Customer Service & Support
1 month ago
The Loan Officer will identify and recruit qualified borrowers, assess loan applications to determine creditworthiness, explain loan terms clearly to customers, maintain accurate loan records, and build strong client relationships to support timely repayment and drive business growth.
Richwill Premiere Innovations
Customer Service & Support
1 month ago
We’re hiring an Customer Service Representative to join our team and ensure smooth order processing and delivery coordination. The ideal candidate is detail-oriented, professional, and an excellent communicator with a science- or health-related background, and is dedicated to providing a seamless customer experience.
Capinta Consult Limited
Customer Service & Support
1 month ago
A reputable Cosmetics Mall located on Abuloma Road, Port Harcourt, is seeking an Experienced Female Supervisor to oversee daily business operations, coordinate staff activities, and ensure excellent customer service. The ideal candidate must possess strong leadership and administrative skills, be highly organized.
1 month ago
The Laundry Attendant is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry. The role ensures all laundry items are cleaned to the highest standard, handled with care, and delivered promptly while maintaining a clean, safe, and organized laundry.
Customer Service & Support
1 month ago
We are seeking a professional and customer-focused Customer Service Representative to deliver exceptional customer experiences by responding to inquiries, resolving complaints, and maintaining positive client relationships. The successful candidate must possess excellent communication skills and a passion for customer satisfaction.
Kenex Konsults International
Customer Service & Support
1 month ago
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
Sunlite Digital Concept
Customer Service & Support
1 month ago
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
Kapolite Care Home Limited
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
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