Full time customer service & support Jobs in Nigeria
Full Time Customer Service & Support Jobs in Nigeria
In the realm of customer service & support full-time jobs, there are currently 157 available listings. The demand appears moderate, offering a range of opportunities for job seekers. Common roles within this sector include positions such as Customer Service Representative, Customer Service Officer, and Receptionist, which cater to the varied needs of different organisations.
Salary & Benefits
Salaries for customer service & support full-time positions include a range from the NGN 70,000 - 150,000 band to higher levels like NGN 250,000 - 400,000. Most positions sit within the NGN 70,000 - 150,000 band, which is typical for entry-level roles. However, senior roles in the field can reach up to NGN 250,000 - 400,000, providing substantial earning potential. Common benefits in these positions may include health insurance, paid time off, and opportunities for professional development.
Skills & Experience
A degree is the most common requirement for roles in customer service & support, with OND also accepted by many employers. Employers also look for candidates skilled in communication, problem-solving, and attention to detail, as these skills are crucial for effective customer interactions. Experience levels tend to vary, but many positions require 2 years, with some specifying the need for 1 year. The majority of listings are for entry level roles, offering a foothold for those entering the workforce.
Key Responsibilities & Tasks
Junior or entry-level roles in customer service & support typically involve responding to customer queries and inquiries, ensuring a satisfactory resolution to their issues. These roles often require skilled practitioners in effective communication and problem-solving. Senior roles may involve overseeing customer service teams, developing and implementing service procedures, and liaising with other departments to improve service delivery and efficiency. Such positions usually demand a higher level of expertise and responsibility.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (15% of listings), retail, fashion & FMCG (15%), and healthcare (11%). Notable employers in the field are R & R, Kenex Konsults International, and E-direct. Recruiting efforts are fairly diverse, with listings spread across various industries and several employers showing a significant level of hiring activity. This suggests a balanced demand across different sectors for customer service roles.
Bridgeleaf Educational & Consultancy Services Limited
Customer Service & Support
4 weeks ago
Full-time Study Abroad Education Counsellor – Enugu, Nigeria. Provide personalized academic & career guidance to students. You’ll conduct 1-on-1 sessions, develop tailored educational plans, assist with applications, and maintain student records. Must collaborate with institutions and stay updated on industry trends to help students make inform ...
1 month ago
A Nutritionist helps people improve their health through food and lifestyle choices. In Nigeria, they work in hospitals, HMOs, wellness clinics, NGOs, food companies, or as private consultants.
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HrmOffice Limited
Customer Service & Support
1 month ago
We are seeking an exceptional Lead Full Stack Developer with a minimum of 8 years of professional software development experience to join our growing engineering team. This is a leadership role for a highly skilled engineer who goes beyond writing code. You will be responsible for shaping technical strategy, driving engineering excellence, ment ...
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a professional Studio Assistant to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a customer-focused, and professional Client Relations Officer to manage client interactions and ensure an exceptional customer experience within our beauty studio.
Pistachio Foods Limited
Customer Service & Support
1 month ago
The Restaurant Supervisor is responsible for overseeing the day-to-day operations of the restaurant to ensure exceptional customer service, efficient service delivery, and compliance with company standards. The role involves supervising front-of-house staff, coordinating service activities, resolving guest concerns, maintaining cleanliness and food
Customer Service & Support
1 month ago
We are seeking a highly professional and customer-focused Customer Service Representative who will be responsible for delivering exceptional customer experiences across all communication channels.
Business Consulting Hub
Customer Service & Support
1 month ago
Experienced remote CSR based in Nigeria needed full-time, Mon–Fri, 9am–6pm Irish time. Must have excellent English, sales/customer support skills, CRM/admin experience, reliable PC, stable internet, backup power, and strong attention to detail. Apply with CV/LinkedIn and desired monthly salary.
Seal Group
Customer Service & Support
1 month ago
We are a leading manufacturing firm committed to delivering high-quality products and exceptional service to our clients. As part of our growth strategy, we are seeking dynamic and results-driven Sales Representatives to join our team. The ideal candidates will have a passion for sales and excellent communication skills.
Monas Consulting
Customer Service & Support
1 month ago
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
JaniCuts
Customer Service & Support
1 month ago
We are seeking a Sales and Customer Satisfaction Officer to drive revenue growth across B2B and B2C subsidiaries
R & R
Customer Service & Support
1 month ago
We are hiring a responsible and reliable customer service representative that will attend to walk-in and online customers professionally
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Customers Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working w ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking to hire a Front Desk Officer to assist with checking guests in and out of our establishment. The front desk agent will assist guests with enquiries, problems, and complaints.
Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
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