Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 month ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
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Ultraceeti Africa
Customer Service & Support
1 month ago
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
Cleroworks Technology Solutions
Customer Service & Support
1 month ago
A Customer Service Representative acts as the vital link between a company and its clients. Their ultimate goal is to ensure customer satisfaction, build brand loyalty, and deliver exceptional support. This is an on-site position with an office in Ijebu-Ode, Ogun State
17thlane Nigeria
Customer Service & Support
1 month ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
1 month ago
A reputable hotel is seeking to hire an experienced, dedicated, and result-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent service delivery. The daily operations of the hotel and ensures a smooth run, motivating hotel staff.
Haven X Fitness Gym Ltd
Customer Service & Support
1 month ago
The Executive Assistant to the Founder & CEO provides focused, part-time administrative supportve support to Dr. Nikki Nkechi across a defined 20-hour work week, enabling her to stay on top of scheduling, communications, and patent/referral coordination without those tasks pulling her away from clinical care.
Swift Educational Consult
Customer Service & Support
1 month ago
We are seeking a Sales Customer Service Representative who will be responsible for managing customer interactions, converting inquiries into confirmed orders, and ensuring a seamless and delightful customer experience that aligns with our brand standards.
1 month ago
Unicaf is offering internationally recognised degree programmes in partnership with top universities in the UK, US, and Africa. We are expanding our student recruitment operations in Lagos, Nigeria, and are seeking motivated Call Centre Student Advisers to join our growing team.
Trustlink
Customer Service & Support
1 month ago
Our client operates in the audio and in-store media technology space, delivering music streaming and sound management solutions for businesses across various industries.
Proof of Position
Customer Service & Support
1 month ago
We're hiring one of our first engineers to help build the core of the Proof of Position product end to end. You'll work directly with the founder on features that ship to real users every week — from candidate profiles and verification flows to the employer hiring tools.
Trustlink
Customer Service & Support
1 month ago
We are looking for a highly motivated and customer-focused Customer Service Representative to deliver outstanding service across email, live chat, and inbound calls. This role plays a critical part in resolving customer inquiries efficiently while ensuring a positive customer experience that drives satisfaction and loyalty.
GEAR AUTOS LIMITED
Customer Service & Support
1 month ago
The Customer Service Representative is the first point of contact for customers. The main goal is to provide friendly, fast, and effective support that resolves issues and builds customer loyalty. You’ll handle inquiries via phone, email, chat, and social media while representing the company brand.
No1 Distress Sales Limited
Customer Service & Support
1 month ago
The Customer Service Officer is responsible for managing client communications, processing concrete orders, coordinating pour schedules, and ensuring excellent customer service throughout the order lifecycle. The role supports the Sales team by maintaining accurate customer records, handling enquiries and complaints, and preparing sales.
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