Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 160 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Field & Van Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A degree is the most common requirement for customer service positions, with OND also accepted. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and shipping & logistics. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Swift Consulting
Customer Service & Support
4 weeks ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
4 weeks ago
The Customer Service Representative attends to customers, handles enquiries, processes orders, resolves complaints, and provides accurate product information. The role ensures excellent customer service through prompt communication, accurate transactions, and effective issue resolution. The representative maintains positive customer relationships.
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Diamond Shine
Customer Service & Support
4 weeks ago
Diamond Shine is seeking a sharp and results-driven professional to drive client acquisition, maintain strong customer relationships, and increase brand awareness for our cleaning and drone cleaning services. The ideal candidate will identify new business opportunities and manage client engagement
Baams Creatives Ltd
Customer Service & Support
4 weeks ago
The role involves responding to customer enquiries, converting and following up leads, maintaining accurate sales, customer and inventory records, coordinating order processing and dispatch, performing daily bookkeeping, and supporting general operational activities.
Synergy Nigeria Ltd
Customer Service & Support
4 weeks ago
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
Swift Consulting
Customer Service & Support
4 weeks ago
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
Tulips n Lilies Confectionery
Customer Service & Support
4 weeks ago
The Customer Experience Officer is the first point of contact for customers. He/She is responsible for attending to customers’ enquiries and creating awareness of available products through various communication channels such as online chats, emails, phone calls, and social media platforms.
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Head, Customer Service is responsible for leading and managing the Customer Relations Officers (CROs) to deliver exceptional service experiences at every customer touchpoint. The role exists to build and sustain strong customer loyalty and drive retention
Laundroville laundry and drycleaning
Customer Service & Support
1 month ago
The Customer Relations Officer is responsible for delivering a consistently excellent service experience to every customer who visits, calls, or contacts the business online. The role exists to be the friendly, reliable first point of contact for customers, ensuring their enquiries, orders, and concerns are handled promptly and professionally.
1159 Realty
Customer Service & Support
1 month ago
1159 Realty Nigeria Limited is looking to hire a Customer Service Officer to join our Customer Success Team in Ilorin.
1 month ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
The Embroidery Hub
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Representative to join our team.
1 month ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 month ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 month ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 month ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
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