3 weeks ago
Admission and visa Officer
Light height Global Services
Research, Teaching & Training
Tourism & Travel
NGN
250,000 - 400,000
Easy Apply
Job Summary
We are looking for an experienced Travel Manager / Team Lead to oversee our Europe, UK, and Canada operations. This role is ideal for a results-driven professional with a proven track record in the travel industry who can lead teams of travel counselors and deliver exceptional client experiences.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
Travel Planning and Coordination:
- Engage clients to understand their travel preferences, budget, and purpose of travel.
- Provide expert guidance on destinations, routes, travel packages, and visa requirements.
Visa Advisory and Documentation Support:
- Provide accurate information on visa application procedures and requirements.
- Assist clients in gathering, completing, and submitting supporting documents.
Customer Service and Relationship Management:
- Maintain strong client relationships through consistent follow-up and excellent customer service.
- Address inquiries, resolve complaints, and provide after-travel support.
Team Collaboration and Professional Conduct:
- Work closely with colleagues to achieve departmental goals.
- Uphold the organization’s standards, ethics, and customer service principles
Requirements:
- B.Sc. or HND in relevant field
- Minimum of 3 years proven experience in the travel industry (Not as a ticketing officer)
- Demonstrated ability to manage and motivate a team to achieve set goals
- Proven experience as a travel manager
- Strong knowledge of travel booking systems and industry practices.
- Excellent communication, negotiation, and organizational skills.
- Attention to detail and strong problem-solving abilities.
Remuneration: NGN 400,000 (Performance bonus inclusive) monthly
Referral Bonus: NGN 500,000 – 1,000,000 per successful referral
Location: Lagos
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