Telesales Executive
Job summary
We are looking to hire a Telesales Representative who will be responsible for generating sales over the phone, maintaining customer relationships, and effectively communicating product benefits to potential clients.
Job descriptions & requirements
Responsibilities:
- Sales Generation: Contact potential or existing customers to inform them about products or services and persuade them to make a purchase
- Customer Relationship Management: Maintain good relationships with customers, addressing their inquiries and concerns to ensure satisfaction and repeat business.
- Script Utilisation: Use provided scripts to guide conversations while also being able to adapt to customer responses and needs.
- Documentation: Keep accurate records of customer interactions, sales, and feedback to improve future sales strategies.
- Performance Metrics: Meet or exceed sales quotas and performance targets set by management.
Requirements:
- Minimum of a degree
- Excellent communication skills
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