Sales Associate

• Invoices and processes customers’ sales orders. 
• Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. 
• Responds to customer inquiries relating to the company’s merchandise. 
• Stocks, organizes and takes inventory of merchandise. 
• Assists customers in making purchase decisions. 
• Maintains high-product knowledge and upsells the company’s products to customers. 
• Establishes, develops, and maintains positive business and customer relationships.  
• Pushes the company’s products by creating strategic marketing schemes. 
• Manages the company’s e-mail marketing. 
• Meets agreed sales targets and outcomes within a specified period. 
• Prospects and identifies potential customers through various channels such as social media requests, and email marketing amongst others. 
• Utilizes customer database in sending out promotions and new product information to customers. 
• Updates customers about special events such as sales, in-store events, and new products. 
• Resolve order-related issues, discrepancies, and inquiries in a timely and professional manner, escalating complex issues to the appropriate channel as needed. 
• Maintains accurate records of sales and provides periodic sales reports to management for decision-making. 
• Keeps abreast of market trends, competitor activities, and industry developments. 
• Identifies new sales opportunities through research, industry events, and customer referrals. 
• Adheres to company policies, procedures, and quality standards to ensure compliance and consistency in sales and order processing operations. 
• Assists with creating content for the company’s social media accounts.

Requirements:

• 1 - 2 years of experience in sales
  
• Bachelor's Degree from a reputable institution

Location: Lekki, Lagos