Job Summary

Our Client is looking for a Receptionist/Front desk officer who will be responsible for coordinating the daily administration of the staff, visitors and patients at their facility. He/ She will schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description/Requirements

Job Description

  • Preparing and typing routine correspondence, form letters and reports.
  • Answering telephone & routing calls to the appropriate person.
  • Setting up and maintaining filing systems and basic databases as applicable.
  • Completing forms and reports as required by the various company offices and outside vendors and agencies.
  • Recording the minutes of meetings and providing the resulting documents as necessary.
  • Making copies of correspondence and other printed matter as required.
  • Preparing purchase orders using the appropriate software application.
  • Distributing incoming mail and maintaining calendar and daily schedules.
  • Scheduling appointments & arranging meetings.
  • Maintaining inventory of the necessary office forms and supplies.
  • Assisting with various basic personnel administrative functions as needed.
  • Assists with month-end reporting requirements
  • Assists in auditing records for ongoing compliance with medical records standards
  • Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.
  • Organises travel for patients by contacting and providing requested medical records.
  • Prepares medical records or mail related to travel, transplant, disability and others.
  • Assist with medical appointment referrals and scheduling.
  • Coordinates with transient patient paperwork.
  • Coordinates transfer placements and confirmations along with Nursing Manager.
  • Maintains accurate records of hospitalisation, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
  • Assist with transportation coordination and referrals

Requirements

  • Minimum of High School Diploma required
  • At least 6 months relevant experience
  • CPR certification
  • Working knowledge of computers with Microsoft Word, Excel and PowerPoint.
  • Should possess good verbal and written communication skills.
  • Pleasant telephone manners.
  • Great interpersonal skills and friendly disposition

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