1 month ago
Job Summary
The IT support engineer will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Planning and undertaking scheduled maintenance upgrades
- Setting up accounts for staff, ensuring that they know how to log in
- Solving password problems
- Talking to clients and computer users to determine the nature of any problems they encounter
- Responding to breakdowns
- Investigating, diagnosing, and solving computer software and hardware faults
- Repairing equipment and replacing parts
- Obtaining replacement or specialist components, fixtures, or fittings
- Checking computer equipment for electrical safety
- Maintaining records of software licenses
- Troubleshooting wide area networks, servers and routers, local area networks, and switches.
- Responding to technical inquiries, logging service, and repair, creating manuals and guides, and training clients, staff, and associates.
Requirements:
- Knowledge of hardware and software
- Up-to-date knowledge of the latest IT and software trends
- Ability to work well with people
- Strong communications skills
- Excellent organizational skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience and a logical mind
- Enthusiasm for continual learning
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