Receptionist
Easy apply
Immediate Start
Job summary
We are seeking a Hotel Receptionist to join us. They are responsible for managing, check-ins and check-outs, handling reservations, and providing exceptional customer service. Managing front desk operations, processing payments, handling inquiries, and maintaining a welcoming, clean lobby area
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Rotating Schedule
Job descriptions & requirements
Responsibilities:
- Answering calls
- Replying emails
- Relay guest requests to Housekeeping or maintenance
- Manage confirm and cancel hotel bookings via the company software
- Process payment
- Handle cash, then verify billing information
- Offer information on local attractions, transportation, and hotel facilities.
- Address guest complaints professionally and efficiently to ensure satisfaction
Requirements:
- Minimum 1 year of experience
- Minimum of a Diploma
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