Travel Consultant

Responsibilities:

• Provide professional travel consultation and guidance to clients.
  
• Assist clients with visa application processes, requirements and documentation.
• Handle flight reservations, ticketing and itinerary planning.
  
• Advise clients on suitable travel destinations, visa options and travel requirements.
  
• Assist students and clients with international education and study-abroad enquiries.
  
• Prepare and review clients’ travel and visa documentation.
  
• Follow up with prospective clients and convert enquiries into sales.
  
• Maintain excellent relationships with existing and prospective clients.
  
• Keep up to date with visa policies, airline requirements, travel regulations and destination information.
  
• Handle client enquiries through phone calls, WhatsApp, email and other communication channels.
  
• Maintain accurate records of clients, applications, bookings and transactions.
  
• Work with other team members to achieve company sales and service targets.
  
• Provide excellent customer service before, during and after travel arrangements.
  

Requirements:

• HND in travel & tourism, hospitality, business administration, mass communication or a related field.
  
• Previous experience in travel consultancy, visa processing, ticketing or education consulting is an added advantage.
  
• Good knowledge of visa application procedures and travel documentation.
  
• Excellent verbal and written communication skills.
  
• Strong customer service and interpersonal skills.
  
•  Good sales, negotiation and follow-up abilities.
  
• Ability to work independently and as part of a team
  
• Good computer skills and proficiency in Microsoft Office and online communication platforms.
  
• Ability to work under pressure and meet deadlines.
  
• Professional appearance, confidence and a positive attitude.
  

Key Skills:

• Travel Consultancy 
• Visa Advisory 
• Flight Booking
• Customer Service
• Sales & Business Development
• Client Relationship Management
• Study Abroad Consultation
• Communication 
• Documentation
• Follow-up
  

What We Offer:

• Professional growth and career development opportunities.
  
• Training and exposure to the travel and international education industry.
• A professional and supportive working environment.

Remuneration: NGN 300,000 - 400,000 Monthly
Note: The position comes with a target.