Front Desk/Admin Officer

Job Summary

The brand is devoted to providing the highest grade of virgin human hair extensions and lace systems to the most insightful and quality-conscious women of all ethnic backgrounds. With products consisting of a wide range of 100% virgin human hair extensions directly from the respective countries of origin, we are able to cater to a wider range of women with varying hair textures. The brand is looking for a Front Desk/Admin Officer to join its team.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Description: 

Job Responsibilities: 

● Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival 

● Provide administrative support across the organization. 

● Book and confirm appointments via phone and email 

● Process transactions (cash and credit cards) and issue receipts 

● Welcome walk-ins, answer questions about services and schedule appointments based on availability 

● Inform clients about new services and discounts 

● Cross-sell services and products when appropriate (e.g. through informative brochure) 

● Update client records with contact and billing details, appointments and services offered 

● Manage our call centre 

● Maintain a tidy reception area 

Job Requirement: 

● Proven work experience as a Front desk officer 

● Proficiency in Microsoft Office Suite 

● Hands-on experience with office equipment (e.g. POS, printers) 

● Professional attitude and appearance 

● Solid written and verbal communication skills 

● Ability to be resourceful and proactive when issues arise 

● Excellent organizational skill 

● Customer relations skills 

Work Hours: 

10 am – 7 pm Tuesday – Saturday

1 pm – 7 pm Sundays 

Remuneration: 

N50,000 – N80,000 

Confirmation Benefits: 

13th-month salary 

Medical Insurance 

Further Financial Benefits based on Performance 


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