Front Desk Representative
Job summary
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Job descriptions & requirements
Responsibilities:
- Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them, or keep messages
- Receive letters, packages, etc., and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, etc.
- Check, sort, and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules, etc.)
Requirements:
- Familiarity with office machines (e.g., fax, printer, etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
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