Front Desk Personnel
Job summary
A leading paint company is seeking a professional, friendly, and customer-focused Front Desk Personnel to serve as the first point of contact at its Experience Centre. The ideal candidate will be responsible for creating an exceptional customer experience by welcoming visitors, providing information about products and services, and managing the front desk
Job descriptions & requirements
Responsibilities:
- Welcome and attend to customers and visitors in a professional and friendly manner.
- Provide accurate information about the company’s products, services, and Experience Centre.
- Handle customer enquiries, requests, and complaints promptly and courteously.
- Manage front desk activities, including visitor registration, appointments, and inquiries.
- Direct customers to the appropriate staff, department, or service as required.
- Maintain a clean, organized, and welcoming reception area.
- Keep accurate records and support administrative and customer-service activities at the Experience Centre.
Requirements:
- Minimum of an HND in Business Administration, Mass Communication, Marketing, Hospitality Management, or a related discipline.
- Minimum of 2–3 years' experience in a front desk, receptionist, customer service, hospitality, or Experience Centre environment.
- Strong communication, interpersonal, and customer relationship management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Excellent organizational, multitasking, and problem-solving abilities.
- Professional appearance with a positive attitude and a strong customer-first mindset.
- Candidate must reside on Lagos Island or in proximity to Lekki Phase 1.
Job opportunities at Rekrut Consulting
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