Responsibilities:

Receive and professionally handle incoming telephone calls.
Monitor and respond to enquiries received through the company's general email addresses.
Welcome and attend to visitors and clients visiting the office.
Provide first-level support and guidance to clients on routine enquiries.
Escalate complex customer issues to the appropriate departments.
Maintain visitor records and ensure a professional reception environment.
Schedule appointments and coordinate meetings when required.
Manage correspondence and perform general administrative duties.
Support other office operations as assigned.

Requirements:

Minimum of OND, HND, or Bachelor's Degree in any discipline.
Excellent verbal and written communication skills.
Basic computer proficiency, including the ability to use email, Microsoft Word, Microsoft Excel, internet browsers, and other common office applications.
Strong customer service orientation and professional telephone etiquette.
Good computer literacy, including proficiency in Microsoft Office applications and email communication.
Strong organizational and multitasking abilities.
Ability to work independently and maintain professionalism under pressure.
Prior experience in a customer service, receptionist, front desk, or administrative role will be an added advantage.
Must reside in or around Yaba, Surulere, Maryland, Gbagada, Bariga, Somolu, Mushin, Fadeyi, or other nearby areas to facilitate easy commuting.

Personal Attributes: