Customer Service Officer
Easy apply
New
Job summary
We are looking for a reliable, detail-oriented, and customer-focused E-commerce Customer Service Officer to join our team in Victoria Island, Lagos. The successful candidate will support our day-to-day e-commerce operations, including product management, online order processing, stock updates, inventory records, and customer support.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Upload and manage products on the company's e-commerce system.
- Transfer, update, and maintain accurate stock records.
- Assist with warehouse record-keeping and inventory control.
- Process online orders accurately and promptly.
- Respond to customer inquiries and provide professional customer support.
- Maintain and update operational records using Microsoft Excel.
- Monitor orders and support smooth day-to-day online operations.
- Work closely with relevant teams to resolve order, stock, and customer issues.
-
Perform other duties related to e-commerce and operational support as required.
Requirements:
- Minimum qualification of an OND
- 1 year of previous experience in a similar role
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
