Job Summary

We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

  • Manage all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
  • Facilitate social media communities by responding to customer enquiries across platforms
  • Write copy for marketing materials
  • Receive and process customer orders
  • Build sustainable relationships and trust with customers through open and interactive communication

Requirements:

  • First degree with proven experience in a similar role.
  • The ability to seamlessly use computers, social media tools, and Microsoft Office is mandatory.
  • A candidate who resides in Ikeja environs would be preferred as proximity to the workplace is important.

Salary: NGN 50,000


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Lagos
| Full Time |
NGN 150,000 - 250,000
2mos