Customer Care Representative
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New
Job summary
We are seeking a customer-oriented Customer Care Representative to join our team at a healthy food brand in Abuja. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining good relationships with customers. The ideal candidate should have excellent communication skills,
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Respond to customer inquiries and complaints and resolve them appropriately.
- Diagnose customer problems and provide effective solutions, escalating issues to the appropriate department or team member when necessary.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Maintain accurate records of customer interactions and transactions.
Requirements:
Minimum Diploma
2 years of previous experience in a similar role
Marketing
Communication and Presentation
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