Community Manager at a Co-Working Space Facility

Job Summary

We are seeking a Community Manager to assist in development, management, and promotion of the common mission, community and culture.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Proximity Space Co-working is seeking a Community Manager to assist in development, management, and promotion of the Proximity Space mission, community and culture. We’re looking for a self-starter to manage a complex space for startups/entrepreneurs, small businesses, and freelancers. This person will be responsible for maximizing our occupancy through sales techniques and outstanding customer service, maintaining an extraordinary sense of community, running the day-to-day operations of the space and developing creative local marketing strategies.

As the Community Manager, you will be an integral part of managing the operations, sales and marketing efforts.

This role will be full-time and the schedule will regularly be Monday through Saturday. During the days of Monday to Friday regular business day working hours of 8:00am-6:00pm will apply while Saturday working hours will be 10am till 3pm with additional time needed depending on events for the weekday evenings and weekends.

 

Requirements:

  • Must have a high level of customer service and customer-centric disposition
  • Degree in the studies of business, communications, marketing, or other liberal arts degree fitting these skills and requirements
  • Must be proficient in communications; both verbal and written
  • Must be proficient in Microsoft Office and Google Suites
  • Creating a warm and welcoming environment via Industrious hospitality initiatives
  • Resolve member issues with professionalism and patience
  • Devise and execute local marketing strategies to generate leads
  • Conduct sales tours to execute on sales strategy and maintain high occupancy
  • Managing community initiatives designed to develop member relationships
  • Inputting and maintaining accurate data across various platforms
  • Overseeing and executing daily office operations
  • Liaison with facilities team on building operations and maintenance
  • Management of local vendors and cleaning Staff

 

 

 

 

EDUCATION:

  • Bachelor degree or equivalent preferred

EXPERIENCE:

  • Sales experience is preferred

 

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Enjoys people and facilitating relationships
  • Highly self-managed
  • Excellent interpersonal, presentation and written communication skills
  • Enjoys arranging and organizing details
  • Basic to intermediate proficiency in database systems, including data entry, data manipulation, building queries, and report generation
  • Proven proficiency in common computer software, including competency in Word, Excel , and web-based content management systems like Google Drive and DropBox
  • Openness to change is required
  • Possible use of personal cell phone for business activity. (You will be given Calling Credit)
  • Availability to work outside normal business hours if necessary; the community is a 24/7 accessible environment
  • Sales experience is preferred

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