Tele sales Representative
Job summary
The telesales representative (B2B) is responsible for attending to all assigned customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.
Job descriptions & requirements
Responsibilities:
- Attend to all assigned leads promptly.
- Call, message, and follow up with customers until conversion.
- Convert leads into buyers for products, distributor packages, contract manufacturing, stockist packages, and training and programmes.
- Explain products, pricing, and offers clearly.
- Handle objections professionally.
- Follow approved sales scripts and pricing.
- Ensure no assigned lead is abandoned.
- Update sales status for every lead.
- Report daily sales activities to the sales manager.
Requirements:
- Minimum of an OND in any discipline
- Sales or customer service certification is an advantage.
- 1–3 years of experience in sales, telesales, or customer service.
- Experience in online sales or WhatsApp selling is an advantage.
- Strong communication skills.
- Phone and WhatsApp selling skills.
- Persuasion and negotiation.
- Basic CRM or record-keeping skills.
Location: Egbeda
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