Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk.
Kenex Konsults International
Customer Service & Support
3 weeks ago
The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role serves as the primary point of contact between the company and its customers, promoting customer satisfaction.
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RHMS Tech
Customer Service & Support
3 weeks ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer support, handling inquiries, resolving complaints, and ensuring a positive customer experience across all communication channels.
Ahuvah Splendor
Customer Service & Support
3 weeks ago
The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving complaints, processing requests, and ensuring a positive customer experience. The role involves building strong customer relationships while promoting the organization's products and services.
AUTO PLAZA NIGERIA LTD.
Customer Service & Support
3 weeks ago
Workshop Supervisor Supervise daily workshop operations at Auto Plaza, Abuja. Manage mechanics & technicians, assign jobs, ensure quality repairs, safety, and on-time delivery. Handle diagnostics, inventory, reporting, and customer escalations. Report to MD. Strong leadership + technical skills required.
NG44 Consulting Ltd
Customer Service & Support
3 weeks ago
We are looking to hire a Customer Service Representative to join our team.Who is competent,reliable and trustworthy.
Synergy Aesthetic Ltd
Customer Service & Support
3 weeks ago
A Customer Service Representative (CSR) is basically the bridge between a company and its customers. They're the person you talk to when you need help, have a question, or something went wrong.
Synergy Aesthetic Ltd
Customer Service & Support
3 weeks ago
A Front Desk Officer in the healthcare sector is basically the first point of contact for patients and visitors. They keep the clinic/hospital running smoothly on the admin side so doctors and nurses can focus on care.
Capinta Consult Limited
Customer Service & Support
3 weeks ago
A Fashion House is looking for a creative, organized, and proactive Content Assistant to support a growing fashion illustration and online education brand. You’ll help record, edit, and schedule content while maintaining a consistent publishing schedule.
Capinta Consult Limited
Customer Service & Support
3 weeks ago
Sales Representative needed
3 weeks ago
A Dispatch Driver is responsible for the safe and timely pickup and delivery of packages while ensuring excellent customer service. The role involves planning efficient routes, verifying deliveries, maintaining accurate records, and ensuring the assigned vehicle is clean, roadworthy, and operated in compliance with traffic regulations and company p
Ceptua International Limited
Customer Service & Support
3 weeks ago
We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services.
4 weeks ago
The Technician will work on Samsung Devices to repair and work as per the SOP.
Jedopab Consult Limited
Customer Service & Support
4 weeks ago
A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency.
O Soft Integrated Resources Limited
Customer Service & Support
4 weeks ago
We are seeking a friendly, professional, and solutions-oriented Customer Care Representative to join our team. In this role, you will serve as the primary point of contact for our customers, delivering exceptional support across phone, email, chat, and other channels.
Addoz Integrated Resources Limited
Customer Service & Support
4 weeks ago
Are you passionate about men's fashion, sales, and social media management? Do you have a flair for creating engaging content and growing brands on social media? If yes, we'd love to hear from you!
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