Job Summary

To oversee the company’s entire mobile phone production and manufacturing, while implementing technical/engineering strategies, process evaluation, design, production cycle, infrastructure, etc. for the monthly phone production in the organization

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 10 years

Job Description/Requirements



·         Coordinate all phone design development and approval processes

·         Develop, implement, and test technical solutions based on business requirements

·         Identify potential issues in phone production and integrate possible solutions

·         Serve as the team’s technical subject matter expert and technical escalation resource

·         Identify and assist in developing enhancement opportunities across the production cycle through innovation and automation

·         Enable faster and smarter business processes and implement analytics for meaningful results

·         Act as the initial point of contact for all phone manufacturing related issues from customers or other employees

·         Organize and file documentation pertaining to warranties and instructional guides for manufactured phones

·         Attend in-person meetings with suppliers and vendors to analyze, troubleshoot and diagnose hardware problems

·         Engage with management regularly, reporting on project status, activity, and achievements

·         Implement best practices in developing technical solutions

·         Conduct high-level root-cause analysis for service interruption and establish preventive measures


Key Performance Indicators:


·         Communicate with stakeholders to identify what they want each phone  design to accomplish

·         Identify, oversee development, analyze, evaluate, mature and transition technologies to satisfy all emerging requirements

·         Standardize and automate processes and monitoring using scripting technologies

·         Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks

·         Create reports and documentation outlining findings and solutions

·         Assess the impact of deviation on product quality

·         Determine product disposition relating to a product

·         Initiate corrective actions to rectify problems.

·         Develop preventative measures to prevent recurrence of problems.




·         Academic background in Electrical Electronics or related engineering

·         Knowledge of hardware/software in phone production patronage 

·         Previous factory management experience in a phone manufacturing company

·         Project management

·         Technical management

·         People management

·         Relationship management

·         Organizational skills

·         Problem solving

·         Negotiation

·         Supervisory skills

·         Interpersonal skills

·         Crisis management




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