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1 month ago

Job Summary

We are looking for a midlevel staff with experience in handing company's operations.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

  • Coordinate with the sales team to ensure seamless execution of travel bookings and itineraries for clients.
  • Handle customer inquiries, resolve issues, and provide support throughout the booking process and travel experience.
  • Collaborate with vendors, airlines, hotels, and tour operators to secure competitive pricing and availability for travel packages.
  • Manage operational logistics, such as transportation, accommodations, meals, and activities, to meet customer expectations.
  • Maintain a high level of customer satisfaction by delivering exceptional service and personalized experiences.
  • Prepare detailed itineraries, travel documents, and information packets for clients to enhance their travel experience.
  • Monitor travel trends, destination updates, and industry regulations to inform operational decisions and enhance services.
  • Work closely with the sales team to identify opportunities for upselling, cross-selling, and repeat business.


Requirements:

  • Minimum academic qualification of HND/Bachelor's degree in any discipline
  • 3 years of working experience

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