SALES/CUSTOMER CARE REPRESENTATIVE

Job Summary

We are looking for a suitable candidate to fill this position. Candidate must be female and within the age of 20- 25 Candidate must be a computer literate and also have great oral communication ability and good use of social media.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements



  • To ensure customer have the right product and good service
  • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands Assist clients on order-on-line Deal with orders in the back office and liaise with logistics
  • Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
  • Assist customers with after-sales service issues Be the primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to client Maintain and update regular client correspondence Provide customers with information about items.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Establish, develop and maintain positive business and customer relationships
  • Elevate complaints to management
  • Excellent verbal and written communication skills Excellent leadership skills Social Media Proficiency Friendly disposition
  • The ability to maintain calm under pressure Computer literacy
  • Ability to organize processes and people Detail-oriented Analytical skills
  • Interested candidate should reside in opebi, ikeja and its enviroments.

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