New
2 weeks ago

Job Summary

The digital channel retail Manager is responsible for managing the business’s online presence. 70% of The Reloved Rack’s customer interaction happens via its social platforms - Instagram and WhatsApp and the Retail manager is expected to effectively coordinate this providing great customer service as well as develop digital strategies.

  • Minimum Qualification:Diploma
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements

Responsibilities:

  • Instagram page management/creation of sales posts and DM responses to all queries in a polite and respectful manner
  • Responsible for Website uploads as well
  • Responsible for sales/inquiries via all digital channels
  • Meet sales goals by developing  strategies to drive increased  sales
  • Maintain our high levels of customers satisfaction through continuous excellent service
  • Weekly reports on buying trends, customer needs, inventory inflow and outflow, profits, etc.
  • Propose innovative ideas to increase market share
  • Be innovative in deploying sales strategies
  • Additional management duties as may be required



Requirements:

  • A minimum of a diploma qualification
  • At least one year of a working experience in a similar role
  • Good communication skills
  • Apt attention to details

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